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9 years 6 months ago #1908 by Betsy Frazier
I just purchased Visio Slider and have installed it on Joomla 3.3.3. It installed successfully and am now trying to follow the configuration instructions. I created a Slide Show, and then go to edit the slide show to add my images. There is no Add Slide button. I only get the three blue buttons, Caption, Effect, and Video, on the right hand side.There are no visible green Order and Refresh or Add Slide (as shown in the Configuration documentation) on the left hand side. See attached image.

The Module and Plugin are both "Published".

What is going on? Do I need to uninstall and then reinstall? What's missing?

Betsy
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9 years 6 months ago - 9 years 6 months ago #1912 by GDragon
Replied by GDragon on topic No "Add Slide" button
Dear Betsy Frazier
Thanks for contacting us and choosing our product!
Sorry for late respone because I have got flu. About your problem I checked your site and use debug tool and I see have error the css file can't load. So please give us account with full access to debug it (or FPT account).
I'll try to fix it asap!
Note: please reply me in the ticket! Many thanks!

Best regards,
--GD--
Last edit: 9 years 6 months ago by GDragon.
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9 years 3 months ago #2435 by Ana Vuksanovic
I have the same problem.

Installed visio slide component on completly new site (jomla 3.3.6). ...still on localhost - and there is no add slide button (plugin is enabled).

Also when I try to add new slideshow via template I get "string(1) "0" int(1)" message...

Like something is missing?

Please help!

Br,
Ana
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9 years 3 months ago #2450 by GDragon
Replied by GDragon on topic No "Add Slide" button
Hi,
Sorry for late response because we just have weekend!
About your problem please submit a ticket. We need permission to check code of your site to debug it!

Best regards,
--GD--
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9 years 2 months ago #2566 by David Steadson
Ana - did you ever get a fix for this? Having the same problem and no response from support as yet.

/David
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9 years 1 month ago #2662 by Gianluca
Replied by Gianluca on topic No "Add Slide" button
Hi, I Having the same problem
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9 years 1 month ago #2705 by Stuart CLAGGETT
Same problem.

A slider that you can't add slides to?

Not good. Please advise.
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9 years 1 month ago #2769 by Jackie
Replied by Jackie on topic No "Add Slide" button
Hi Stulaine,
Thank you for feedback us,
I have been update this product to create new slideshow on back-end.
Please download and check it again.
Best regards.
Jackie Nguyen.

Best regards.
Jackie Nguyen.
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