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file Image gallery won't load images

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7 years 8 months ago #13422 by Gerald Neale
Image gallery in module won't display images. Seems stuck on spinning wheel. Tried changing to another folder/directory and it still does the same thing. It worked fine until today.
JUX Ken Burns Slideshow 1.7.5
Joomla 3.5.1
PHP 5.3.29
Don't want to try changing any setting until I check with you first.
Please advise.

Thank you.

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7 years 8 months ago #13432 by HaiND
Hi Gerald Neale
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
can you give me an image that shows your problem

Best Regards
--HaiND--

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7 years 8 months ago #13512 by Gerald Neale
I emailed the information you requested a week ago and haven't heard anything back. Did you get the email? If not, let me know and I'll resend.

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7 years 8 months ago #13514 by HaiND
Hi Gerald Neale
I'm sorry for the late reply, I do not get any email or Information from you, where are you send it ?
Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Best Regards
--HaiND--

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7 years 8 months ago #13521 by Gerald Neale
I just emailed the information again. Please let me know you received it ok.

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7 years 8 months ago - 7 years 8 months ago #13530 by HaiND
Hi Gerald Neale,
I have received your information
About your problem, Image gallery in module won't display images because not loaded folder imagefolder in our product
reason because the server blocked, you can view the images I capture, or you can also press F12 to checked
prntscr.com/brrje8

you need to contact suppliers hosting for help

Best Regards
--HaiND--
Last edit: 7 years 8 months ago by HaiND.

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