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8 years 6 months ago - 8 years 6 months ago #8698 by Sean
What is your solution regarding my question.

The other problem is that we do not know which files have been modified by Jux when Jux had done the customizations.(all customizations were done by Jux and not us)

If we cannot get this sorted out today then we want a refund for both Jux Items the subscription and the single real estate extension that we have purchased. This is getting ridiculous now. My clients site is offline and because your staff cannot speak english properly it has caused us to make mistakes due to miscommunication.

Please can someone sort this out, give us a link to download v3.2.0, or give back our money so we can put our clients site back online as it has been offline all week due to this problem. Enough is enough!

We just want this sorted out. Thank you
Last edit: 8 years 6 months ago by Sean.

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8 years 6 months ago #8700 by NT
Hi 2fast2hot,
All that I edit on your site within the file
- Message.php (components \ com_jux_real_estate \ models)
- Jux_real_estate.css (components \ com_jux_real_estate \ assets \ css)
I fixed the issue of sending emails. Please check. As you know, we always strive to support you in the best way and we always try our best to help customers to solve their problems. I am very sorry because sometimes you misunderstand what you mean. Yet, please sympathize with us. Because of language barriers.
If it is really what I fix did not solve your problem. We are sorry. and we will return the money back to you tomorrow. Thank you.

****************
Best Regards
__DiepNT__

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8 years 6 months ago - 8 years 6 months ago #8719 by Sean
Hello and thank you for the changes/fixes it is really trully appreciated. Just one last problem and that is the {user_name} field does not show up in email when we send a test email from the agent contact form. How can we fix this?


Thank you
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Last edit: 8 years 6 months ago by Sean.

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8 years 6 months ago #8722 by NT
Hi 2fast2hot,
I've edited your problem. please check back.
What I've edited message.php (components \ com_jux_real_estate \ models)
250 to 301 lines. Thanks

****************
Best Regards
__DiepNT__
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The following user(s) said Thank You: Sean

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8 years 6 months ago #8798 by Sean
Hello the client just told us today that the message body does not appear so the {user_content} placeholder is not working when user enters their message to send to agent...

Thank you

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8 years 6 months ago - 8 years 6 months ago #8805 by NT
Hi
I fixed your problem. please check back.
message.php files (components / com_jux_real_estate / models)
line 267 you can look at pictures to understand how to correct somewhat.
I do not explain it to you to understand because when I send the code to the forum it is encrypted before you see it.

****************
Best Regards
__DiepNT__
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Last edit: 8 years 6 months ago by NT.

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