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file Cannot edit settings in back end

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8 years 3 months ago #10502 by Susan M Leiting
I have had the module setup and working for quite some time. But now, when I go back in and try to edit things this is what I get. (see screen shot).

Any suggestions?

Additional info:
Joomla 3.4.8
JUX 1.0.7
PHP 5.4.10
Attachments:

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8 years 3 months ago #10521 by NT
Replied by NT on topic Cannot edit settings in back end
Hi Sue Leiting,
Thanks for contacting us and choosing our product!
Can you edit something wrong in our module. Please install the module.
If the problem is not resolved. Please send me an account via private message. I will to check help you
Thanks!

****************
Best Regards
__DiepNT__

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8 years 2 months ago #10714 by Susan M Leiting
Site access info sent via private message

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8 years 2 months ago #10717 by NT
Replied by NT on topic Cannot edit settings in back end
Hi Sue,
About your problem, Can you update the latest version of Joomla, it has bugs. I've edited the XML file.
Please check back.
Hope this help!
If you really like our product please write a review and vote 100 points for us at:

extensions.joomla.org/extension/jux-social-gallery

It will help us very much to develop our product! Many thanks!

****************
Best Regards
__DiepNT__

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7 years 7 months ago #14416 by Ian
Hello, I have the same problem with latest joomla version and latest jux social gallery, how can I correct this? With old jux version it was working.

BR,

Ian

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7 years 7 months ago #14417 by NT
Replied by NT on topic Cannot edit settings in back end
Hi Ian,
Thanks for contacting us and choosing our product!
This error is usually caused by conflicts JS, on your hosting does not allow reading file
Please send me your account site via private message, I will check it for you
Thanks!

****************
Best Regards
__DiepNT__

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7 years 5 months ago #15210 by Patt
Same problem ... latest Joomla installed; latest JUX Social Gallery installed. When attempting to configure JUX in the backend, I get a blank page. PLEASE share your findings/solutions with all your users having this problem.

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7 years 5 months ago #15213 by NT
Replied by NT on topic Cannot edit settings in back end
Hello,
Thanks for contacting us and choosing our product!
Please send me your account site (Joomla backend) via private message, I will check it for you
very few customers this error, I do not understand why.
Thanks!

****************
Best Regards
__DiepNT__

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