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7 years 9 months ago #13307 by Lisa
HI

It has been working fine for months but with no changes, the twitter feed has suddenly stopped showing. I was just about to put the site live so please can you advise. FB and YouTube are still working, but not twitter.

Dee

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7 years 9 months ago #13321 by Huyen Tran
Hi Lisa.
Thank you for using product our,
Please give me link your site and your account via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you.

Best Regards,
Huyen Tran

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7 years 8 months ago #13447 by Lisa
Hi Huyen

I sent you an email containing the information you requested a few days ago. I will PM you the email address I used.

Take Care
Lisa

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7 years 8 months ago #13448 by Huyen Tran
Hi Lisa.
Thanks your email.
I'm sorry for reply late. Because I just holiday for 3 days.
I checked your site. But can't access your administrator with your path.
honister92.com/administrator/index.php?lisamarie
Please check it again.

Best Regards,
Huyen Tran

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7 years 8 months ago #13451 by Lisa
HI Huyen

My apologise, I forgot that I disabled admin tools please can you try again.

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7 years 8 months ago #13452 by Huyen Tran
Hi Lisa.
I try to access your administrator again, But I still go to frontend your site, not backend.

Best Regards,
Huyen Tran

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7 years 8 months ago - 7 years 8 months ago #13455 by Lisa
I have just contacted my server tech support and asked them to try logging into the admin url and they stated the can login with out any problems. Maybe it's a cache issue?

Can you send me your IP address and I will add it to the whitelist
Last edit: 7 years 8 months ago by Lisa.

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7 years 8 months ago #13456 by Huyen Tran
Hi Lisa.
My IP:
113.190.233.73

Best Regards,
Huyen Tran

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7 years 8 months ago #13457 by Lisa
Hi Huyen

I have whitelisted your IP, please let me know if you can access the site now.

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7 years 8 months ago #13458 by Huyen Tran
Hi Lisa.
:'(( sorry I still don't access your administrator with this link:
The admin url is honister92.com/administrator/index.php?lisamarie

Best Regards,
Huyen Tran

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