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question-circle Twitter suddenly stopped working

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7 years 9 months ago #13459 by Lisa
Hi Huyen

Did you clear you cache?

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7 years 9 months ago - 7 years 9 months ago #13460 by Huyen Tran
Hi Lisa.
I try to access your administrator with anonymous browsing( Ctrl+shift+N) and try access with other computer. I still don't access.
Please check it aagain

Best Regards,
Huyen Tran
Last edit: 7 years 9 months ago by Huyen Tran.

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7 years 9 months ago - 7 years 9 months ago #13485 by Lisa
Hi Huyen

You did add the IP I emailed you to your computers hosts file, didn't you? It's just at present that is the only way to view the new site, as the domain isn't transferred over a yet, so the online site is still the old one. If you did edit the host file can you try without the index.php so honister92.com/administrator/?lisamarie

If that doesn't work I'm totally baffled

Take Care
Lisa
Last edit: 7 years 9 months ago by Lisa.

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7 years 9 months ago #13487 by Huyen Tran
Hi Lisa,
I'm sorry. I don't add anything on my computer and server .
I only click your link that give and I can't access your administrator.
Please view this video

Best Regards,
Huyen Tran

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7 years 9 months ago #13496 by Lisa
Hi Huyen

It is as I suspected you are viewing the current live website not the new one I am working on. Any plugin problem the developer has always been happy to temp add the IP details to their host file in order to view the site and fix the issue so I didn't think it would be a problem. I will have to go live with it not working and get back to you then.

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7 years 9 months ago #13504 by Huyen Tran
Hi Lisa.
I'm sorry, I can't understand all problem on your site that description for me. But You can feedback to me when I can access the backend your site.
I will check your problem on Social tabs.

Best Regards,
Huyen Tran

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7 years 9 months ago #13506 by Lisa
Hi Huyen

I understand, to make it easier to understand, the site in your video is their current website, I am in the process of creating a brand new website but as it is not yet complete I have not yet transferred the domain.

I do have a earlier test site on a live domain where the twitter feed problem can also be seen. I have sent you an email containing the url and admin login of this one, once you have resolved the problem if you can let me know which files you modified I can download them.

Take Care
Lisa

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7 years 1 month ago #16097 by A Casta
Hello -- same issue as original poster (no change in Twitter settings and twitter display fails) but I also have Pinterest fail.

v1.1.4
Twitter = Error. This API is no longer available.
Pinterest = Error. This API is no longer available.

Upgraded to v1.1.5
Twitter = blank page
Pinterest = Error. This API is no longer available.

It would be more helpful if the solution were posted in the forum. It does not help much to simply ask for people's ADMIN access without describing the solution.

Your help would be much appreciated.

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7 years 1 month ago - 7 years 1 month ago #16107 by Huyen Tran
Hi A Casta.
Thank you for using the product.
1. Twitter: I checked the twitter on our site, it works fine. Please check your key of twitter or your site is blocking some file of our module
2. Can API of Pinterest is updating. We are checking and will update version.
Thank you so much for empathy.

Best Regards,
Huyen Tran
Last edit: 7 years 1 month ago by Huyen Tran.

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