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7 years 11 months ago #12025 by Al Metcalfe
I have just purchased this product.

Firstly, it keeps losing settings especially jumping back to New York, despite putting in the correct location in the settings.
Also, if you try to change the title, it really doe snot like it at all, it appears the title must contain the letter JUX at the start, is that correct?

I am using Joomla 3.5

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7 years 11 months ago #12028 by NT
Replied by NT on topic Location and Title
HI AI Metcalfe,
Thanks for contacting us and choosing our product!
You try to shut down the browser to go open again. Your problem will be solved. If the issue is not resolved.
Please send me your account site via private message, I will check it for you
Thanks!

****************
Best Regards
__DiepNT__

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7 years 11 months ago #12219 by Al Metcalfe
Replied by Al Metcalfe on topic Location and Title
Hi

We have tried but we cannot get it to display the title or move to a location other than New York. I can't give you access at the moment as the site is under construction. It will be ready in 3 weeks time but that is after the date of our support contract..

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7 years 11 months ago #12239 by NT
Replied by NT on topic Location and Title
Hi,
When you up your site to hosting, we will check for you, with what you say we are very difficult to test for you. Thanks!

****************
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__DiepNT__

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7 years 10 months ago #12401 by Al Metcalfe
Replied by Al Metcalfe on topic Location and Title
Hi

The site is now ready for you to log on, Where do I send you the details?

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7 years 10 months ago #12458 by NT
Replied by NT on topic Location and Title
Hi Cheers,
About your problem,
I think your servers are "clear cache". please contact your hosting provider ask them to help. When I unpublish it still shows off the frontend
Thanks!

****************
Best Regards
__DiepNT__

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7 years 10 months ago #12616 by Al Metcalfe
Replied by Al Metcalfe on topic Location and Title
Hi

Even if it is unpublished it shows because it is in an article. If we put it in a module position, it still does not show the location as New York.

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7 years 10 months ago #12617 by Al Metcalfe
Replied by Al Metcalfe on topic Location and Title
We have removed the search box and it seems to have now changed to Northallerton, but we want the default to be Northallerton and still have the search box.

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7 years 10 months ago #12622 by NT
Replied by NT on topic Location and Title
Hi Ai Metcalfe,
I have to check your problem, I see you've deleted the search box.
Thanks!

****************
Best Regards
__DiepNT__

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