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file Multiple problems with new installation

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8 years 3 weeks ago - 8 years 3 weeks ago #12156 by Brenda Etherton
Just got this installed on 3.5.1 site. I have several. problems.

1) Sticky menu doesn't work. The IT-Arabia icetheme template I am using has a built in sticky menu but it wasn't working correctly so I had to turn it off. I was hoping this would work but when I enable it nothing happens.

2) Can't use the jquery because it breaks the slideshow on my home page

3) No text/items showing up in submenus

4) In the menu styles, many options are greyed out, for example, padding, margin, border radius. I've tried enabling jquery to see if this would enable the greyed out items but it made no difference.

5) I've also just noticed that when it is enabled my little Print/Email dropdown icon stops working that's built into the template.

website currently located at dev.arrowengine.com

Thanks for your help. So far it looks great and I really want this to work.
~Brenda
Last edit: 8 years 3 weeks ago by Brenda Etherton.

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8 years 3 weeks ago #12168 by NT
Hi Brenda,
Thanks for contacting us and choosing our product!
Send me your account site via private message. please. I will check it for you
Thanks!

****************
Best Regards
__DiepNT__

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8 years 3 weeks ago #12194 by Brenda Etherton
I sent you a private message twice now with login credentials. Please help.

FYI I have solved problem with the sticky menu but none of the other problems.

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8 years 3 weeks ago #12204 by NT
HI Brenda Etherton
1. You should disable sticky template
2 Your template jquery.min.js library, you do not need to add the module load
3. Please go to template.css file(Template/ it_arabia/assets/less)
line 9741
Remove
-webkit-transform: scale(1, 0);
transform: scale(1, 0);
4. I find it normal operation
5. I do not understand your problem
Thanks!

****************
Best Regards
__DiepNT__

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8 years 3 weeks ago #12215 by Brenda Etherton
1. In the front end of site the drop down menu items are INVISIBLE. You can't see them. Changing the styles does nothing to fix this.
2. In The front end of the site the hover color on the dropdown menu does nothing. It just stays the same as the background.
3. In the admin when I go to Dropdown Menu Style Padding, Margin, and Border Radius options greyed out and unusable.
4. In admin under Menu Items Style --> Top Items Style the Margin options are greyed out.
5. In admin under Top Menu Style --> Padding, Margin, and Border Radius options are greyed out

Can you please hurry up and fix this or give me my money back? As it is right now it is NOT usable..

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8 years 2 weeks ago #12237 by NT
Hi,
Please see video.

Thanks!

****************
Best Regards
__DiepNT__

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