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question-circle SP Page Builder component : Unable to update to a newer version.

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4 years 5 months ago #17167 by Joe Markus
Hi.

I want to update SP Page Builder Pro component from 2.3.1 to the new version 2.4.7.
It is part of the 'Citilights - Premium Real Estate Template' package. I bought it from here last week.

Joomla updater message: "Oops! One of your commercial extensions(SP Page Builder Pro) couldn't be updated.
JoomShaper refused to provide you with an update file."

'Perfect Dashboard' can not do it either. Do I need a license key from JoomShaper.? :huh:

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4 years 5 months ago #17171 by Huyen Tran
Hi Joe,
Thanks for contacting us,
Please contact me via skype: huyentran0312
I will send the package ,
Thank you so much for empathy,

Best Regards,
Huyen Tran

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4 years 5 months ago #17228 by Anne Buchanan
Hi, my SP Page Builder also needs updating. Is it possible to receive it?

Thanks in advance.

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4 years 5 months ago #17230 by Huyen Tran
Hi Anne,

Thanks for contacting us,
Please contact me via skype. I will send the package for you
Thank you so much for empathy

Best Regards,
Huyen Tran

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4 years 3 months ago - 4 years 3 months ago #17703 by David Benn
Hello
I have the same problem. My Citilights based site is almost ready for testing, but need to install SPPB update.
I do not have Skype on any studio computer.
Any other options?
Thanks
Dave
Last edit: 4 years 3 months ago by David Benn. Reason: Managed to update Helix.

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4 years 1 month ago #18262 by Alfredo Oscar Barboza
Hello, I have the same problems:
1) update SP Page Builder Pro to its most recent version.
2) problems to register users as new agents, especially the means of payment does not appear when the site is online, instead on my local XAMPP server, everything works correctly.
3) I wanted to integrate a few components to enter with my Facebook or Gmail accounts, when they enter, they appear as users in my user manager, but the JUX REAL STATE component ignores them.

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4 years 1 month ago #18266 by HaiND
Hi Alfredo Oscar Barboza
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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4 years 1 month ago #18292 by Anne Buchanan
Hi, I am still in the same situation. Skype is not a good option for me either - is there anything else that can be done?

Thanks,

Anne

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4 years 1 month ago #18305 by HaiND
Hi Anne Buchanan
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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4 years 1 month ago #18329 by Anne Buchanan
Thanks for the package. I do get a message that the SP licence number and the Google API are missing, but everything seems to be working except when I upgrade to the newest Joomla version. I get error messages, so have had to revert to back up. The error message is here:

Also, the new SP Page Builder is now 2.5.4

Thanks for your help.

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