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file Joomla 8.1 uploading extention com_sppagebuilder_pro_v2.3.1 causing it to crash

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4 years 4 weeks ago #18383 by Sean Collins
I purchased the Citilights - Premium Real Estate Template:
Transaction #: 11N47784BM539164W
Status: Paid
15 October 2017

I'm starting from the beginning and uploaded Joomla 8.1 to my site in a subfolder /Joomla, I can upload the template you gave me and the extentions with the exception of "com_sppagebuilder_pro_v2.3.1", on loading it it just causes Joomla to crash, and the error ...Error: 0 Call to undefined method JAdminCssMenu::addChild() appears on the grey tab of the page. I'm currently stuck as I don't know what to do from here. Not sure if it's a upgrade requirement or other issue.

Please let me know. If you require access I can give it.
Thanks,
Sean Collins

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4 years 4 weeks ago #18389 by HaiND
Hi Sean Collins
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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