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exclamation-circle Ordering, Webp, and Pagination

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5 days 18 hours ago #43158 by Elba María
I'm building a portfolio with Portfolio Plus and I came across few issues that, being so basic, should not be happening:

1. When you create a menu item the Ordering by > "Ordering" doesn't work. It will list them as the last created first; no matter the ordering you sort them in the list.
2. Webp images, even though they are accepted when creating the portfolio item, and they open fine in lightbox while seeing the list, if you set a webp image on the "other images", they will not open properly on lightbox. Took me a while to learn why this wasn't working properly in one of the portfolio items.
3. When you use category filter you skip to the second page the filter clears itself. That's very bad user experience and frustrating while you navigate.
4. The biggest one: When you first get to a page where naturally, "all" categories are listed and you select a filter where the item is listed on the second page from "all categories", that item won't show up on the first page, you will have to skip to the second page to see it. That's a big issue because it looks like that category is empty.

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4 days 4 hours ago #43159 by Jackie
Hello.
Thank you for contacting us.
Please provide us with your site info. We will access your site to help you check that issue.
Regards.

Best regards.
Jackie Nguyen.

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4 days 2 hours ago #43160 by Elba María
Hi,

May I ask you why? You don't need to access my site to fix a problem in your extension.

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3 days 22 hours ago #43161 by Jackie
Hi.
I have checked the extension.
1. The ordering by option still works fine. It can order the portfolio items by the selection.
2. Yes, the old library doesn't support the lightbox with the WebP image type. I have changed the source code to support the WebP format for the lightbox.
3, 4. Yes, the current logic for the pagination will clear the filter. We have changed the source code to keep the filter when clicking on the new page.
We will carefully check and release a new version soon.
Regards.

Best regards.
Jackie Nguyen.

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3 days 18 hours ago - 3 days 18 hours ago #43162 by Elba María
1. The ordering by option still works fine. It can order the portfolio items by the selection.

Maybe in your version but not in mine. I'll show you it's not working right.

Menu config:
www.dropbox.com/scl/fi/t3idtisflpb52a8sw...5dc77um6ddgnn8u&dl=0

Ordering in listing:
www.dropbox.com/scl/fi/o3upx0lkh92k2slpy...k63l2wtb68bh1p9&dl=0

How it shows up on frontend:
www.dropbox.com/scl/fi/nd39wlrciojg05dpy...ttxq7caqk4e91ev&dl=0

As you can see the ordering being showed is by ID (ASC). Mexico Sterling is showing on position #4 because the ID 4 is "unpublished".

So all 3 points are true and verified.

I hope the corrections/update are published soon, because I paid the $49 to have another 2 extensions and I don't have much time until the support is over. So please consider that, so I can finish and publish this section of my site.

Thanks!
Last edit: 3 days 18 hours ago by Elba María.

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3 days 12 hours ago #43163 by Jackie
Hi.
I have checked the source code, the ordering option doesn't work. This is our mistake. You can select the order using another option.
Regarding another issue, we will release a new version today.
Regards.

Best regards.
Jackie Nguyen.

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3 days 9 hours ago #43164 by Jackie
Hi.
We have updated the extension to fix the issue release the ordering and filter state when change the pagination.
Please get the latest version from our site and recheck it.
Regards.

Best regards.
Jackie Nguyen.
The following user(s) said Thank You: Elba María

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2 days 20 hours ago #43165 by Elba María
Alright, I installed the update, the ordering was good now but the issue #4 was not fixed.

I re-installed previous version again because the .webp problem got worse. See, before I had webp images on the main list and they will show and will come to the lightbox without issue, it was only on the details page that showed the problem of the lightbox popup.

Now, NONE of the additional image will even show on the details page. So I prefer to not have that issue and deal with the ordering problem as is right now.

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2 days 11 hours ago #43166 by Jackie
Hi
We have checked the webp image type, it still can display on the list and popup the webp image. prnt.sc/gtYGf0qkgiZa
If you have that issue, please provide us some image about that.
We also release a new version to fix the issue 4.
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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2 days 2 hours ago - 2 days 2 hours ago #43167 by Elba María
I think you misunderstood me... Let's explain again.

My images on the Portfolio list are webp and they were not giving trouble. That's the image I insert on the main image when creating the portfolio item.
www.dropbox.com/scl/fi/zibzgp3tva1rgxchc...527x6b1bcvnz4w3&dl=0

After the new version installation, those continue working without issues. BUT when going to the portfolio details page, the "other images", the ones you insert as "additional images", were no showing up. Like there were non existent, showing the main image instead. No matter that they were not webp. Since I reinstalled the old version, this is how it's supposed to look:
www.dropbox.com/scl/fi/9ref1b7974bbkvzk2...xizprp1wdsd6vz3&dl=0

...but the ones in the red square won't show up. Instead, I'll get the main image only. I tried uploading another webp as the second image, to see if then they all had to be webp, and that didn't work either. So it's not the type of image, has to be something else.

I hope we can solve this by Tuesday, since I'm expecting lot of traffic from a promotion I've been preparing.
Last edit: 2 days 2 hours ago by Elba María.

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