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exclamation-circle JUX Gallery Bugs

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7 years 6 months ago #14915 by Jeff
JUX Gallery Bugs was created by Jeff
Whenever deleting a single image, the delete button does not work. However, batch deletion (or just deleting all images in the album) does.


When the JUX Gallery style is set to "Album Box," albums and images are duplicating. See attached image for illustration.

We are on Joomla version 3.6.2

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7 years 6 months ago #14917 by Huyen Tran
Replied by Huyen Tran on topic JUX Gallery Bugs
Hi Jeff.
Thank you for using our product,
please give me link your site and your account of the administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon

Best Regards,
Huyen Tran

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7 years 5 months ago #15059 by Jeff
Replied by Jeff on topic JUX Gallery Bugs
I have been waiting for over a week and have not heard back from you.

Could you either promptly fix these bugs with your software or tell me how i can go about refunding the money that we paid for this plugin as it does not work.

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7 years 5 months ago #15073 by Huyen Tran
Replied by Huyen Tran on topic JUX Gallery Bugs
Hi Jeff.
I'm sorry for reply late.
I don't find your mail. Please send it again. I will check your issue now.
Thank you so much for empthy

Best Regards,
Huyen Tran

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7 years 5 months ago #15119 by Jeff
Replied by Jeff on topic JUX Gallery Bugs
I have sent the email to you again.

You believe this to be a configuration issue causing a bug in your software? I'm not exactly sure what administrator privileges are going to do for you.

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7 years 5 months ago #15123 by Huyen Tran
Replied by Huyen Tran on topic JUX Gallery Bugs
Hi Aaron.
I fixed it for you. Please check it again. Because your template affect to my product,

Best Regards,
Huyen Tran

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7 years 5 months ago #15124 by Jeff
Replied by Jeff on topic JUX Gallery Bugs
What changes did you make to my website?
It is now broken and I have spent the last few hours trying to figure out what you did so that I can reverse it.

The component tag no longer displays the content of the article on the page.

It appears as though you made a configuration change to the joomla install and I did not backup the database before you broke it so I am going to have to ask you to revert whatever change you made.

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7 years 5 months ago #15125 by Huyen Tran
Replied by Huyen Tran on topic JUX Gallery Bugs
Hi Jeff.
Sorry for your problem.
I will find other solution and return your site again.
Thank you so much for empathy

Best Regards,
Huyen Tran

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7 years 5 months ago #15126 by Jeff
Replied by Jeff on topic JUX Gallery Bugs
No Please. Just tell me what you did in the first place so i can fix it.

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7 years 5 months ago #15127 by Huyen Tran
Replied by Huyen Tran on topic JUX Gallery Bugs
Please go to ...\templates\cia\index.php
find line 68 and comment it.

Best Regards,
Huyen Tran

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