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file JUX Instagram feed not updating?

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5 years 1 month ago #24895 by Britt Ambrose-Bracey
Hello,

I have the JUX extension on two sites and both have stopped updating to the latest feed? I can't see anything in your module settings that forces a refresh?
Is there something we can do to make the feed update?

We have updated to the 3.9.3 - is there any conflict that you are aware of?
The sites are www.yourweddingday.net.au and www.topofthepalms.com.au

Appreciate if you can please advise.

if you do need access I will need your IP address to add to the firewall.

Much appreciated
B

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5 years 1 month ago #24898 by HaiND
Hi Britt Ambrose-Bracey
Thank you for feedback us
My ip: 14.177.235.13
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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5 years 1 week ago #25433 by Bernd
Hi, i have the same problem.
Any solution ?
Thanks
Bernd

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5 years 1 week ago #25438 by Britt Ambrose-Bracey
Hi Bernd,
The issue was resolved by upgrading to at least version 1.0.4 (where the bug had been fixed).

Hope that helps.
Britt

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5 years 1 week ago #25440 by HaiND
Hi again
if still have problem, You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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