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exclamation-circle Error upon Installation

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7 months 2 days ago #41060 by Nader Kalifa
Hello, I just purchased this extension (v4) and attempted to upload/install to a Joomla 4 site and get the following error: "An error has occurred. 0 Call to undefined method JoomlaDatabaseMysqliMysqliDriver::Query()"

I'm not sure what's going on but I need this to work. Please advise ASAP.

Thanks,
Nader

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7 months 1 day ago #41061 by Nader Kalifa
Despite the error, it turns out it actually uploaded/installed itself. I'm not sure how. So, if you get the same error, check the JUX Video Background site module to see if it's there.

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7 months 1 day ago #41063 by Jackie
Replied by Jackie on topic Error upon Installation
Hello.
Thank you for contacting us.
As I see, our supporters have helped you via email. Please check it and let us know again if you need help.
Thanks.

Best regards.
Jackie Nguyen.

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