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exclamation-circle NOT WORKING: "JUX Background Video - Responsive Joomla Module "

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1 year 6 months ago - 1 year 6 months ago #41266 by Jason Ham
Hello Team,

We have purchase the extension "JUX Background Video - Responsive Joomla Module " and also as mentioned in document we have installed the module on our Joomla 3.9 website and also enabled the module for home page banner but unfortunately it is not showing on the page.

Can you please check why it is not working. Below is the website on which we have integrated.

www.planett.com/

Also let me know if any additional details required.
Last edit: 1 year 6 months ago by Jason Ham.

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1 year 6 months ago #41267 by Jason Ham
Can I get a response on my issue?

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1 year 6 months ago #41270 by Jason Ham
Hello Support team,

Are you able to help with my issue???

Its urgent, please let me know asap.

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1 year 6 months ago #41273 by Jason Ham
Is there any support person exist to handle my request???

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1 year 6 months ago #41275 by Jackie
Hi.
Thank you for contacting us and sorry for the late response.
We have checked and helped you fix the issue.
Please recheck it.
Thanks.

Best regards.
Jackie Nguyen.

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