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  9. Why is the custom amount field missing?

lightbulb Why is the custom amount field missing?

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10 years 1 month ago #12251 by Esau Meza
Why is the custom amount field missing? was created by Esau Meza
I have selected YES to use a custom amount during the donation process, but there is no field available to type the amount. Why is this happening? You can look at the site here: followupministries.org/donate?view=cause&id=130-giving-tuesday

Thanks for your help.

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10 years 1 month ago #12257 by NT
Replied by NT on topic Why is the custom amount field missing?
Hi Esau Meza,
Thanks for contacting us and choosing our product!
I can not get access to the URL you gave, you have to change it. dear. And, our time zone is different from yours so that when you create your topic, we can not reply it at the same time. Hope you understand and sympathize with us.
****************
Best Regards
__DiepNT__

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10 years 4 weeks ago #12674 by David Blanco
Replied by David Blanco on topic Why is the custom amount field missing?
Hi... I have the same problem. My site is midworldpartnersinternational.org/index....-BuildingHopeEcuador

I can`t enter the amount in donation box

thanks

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10 years 3 weeks ago #12721 by NT
Replied by NT on topic Why is the custom amount field missing?
Hi David Blanco,
Thanks for contacting us and choosing our product!
I'm sorry. I see you have custom seemed to our module.
Please see iamge.
prnt.sc/b5cwj2
Thanks!
****************
Best Regards
__DiepNT__
The following user(s) said Thank You: David Blanco

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