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file Graphic doesn't look at all

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3 months 1 week ago #40660 by Ademir Heleno Pascheto
I purchased the product last week, and i have a problem that the graphic doesn't look at all, there is a previous thread i read here on this forum with a css code that i pasted into my backend but it didn't work. Could you help?

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3 months 22 hours ago #40675 by HaiND
Replied by HaiND on topic Graphic doesn't look at all
Hi
The cause may be because the API is having some changes
We are trying to check the problem and fix it soon
Hope you understand and look forward to receiving sympathy

Best Regards
--HaiND--

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2 months 1 week ago #40708 by Ademir Heleno Pascheto
It's been four weeks and there's no solution, there's no forecast for solving this problem!

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2 months 1 week ago #40709 by HaiND
Replied by HaiND on topic Graphic doesn't look at all
Hi
I'm sorry but there are many changes to the API, we are still working on it and will release a new update when the fix is complete
Thanks

Best Regards
--HaiND--

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2 weeks 4 days ago #40782 by Ademir Heleno Pascheto
I can already imagine that I lost my money from this purchase, with no return on the status to solve the problem, total disappointment with you!

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2 weeks 5 hours ago #40785 by HaiND
Replied by HaiND on topic Graphic doesn't look at all
Hi
I'm sorry if I made you unhappy, we are working on fixing the issue and will send you a new update as soon as possible.
Hope you understand and look forward to receiving sympathy
Thanks

Best Regards
--HaiND--

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