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exclamation-circle Module doesn't work with user Facebook setting

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4 years 4 months ago #37775 by Martynas
Hi,

So im trying to use the Custom chat and User facebook settings... When i press start chat it says :

There was a temporary error, please try again....

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4 years 4 months ago #37778 by HienHC
Hi
sorry i don't understand the problem, can you describe the problem in more detail or send me a picture of the problem via: prnt.sc/
I will check it for you soon
Thanks

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4 years 4 months ago #37787 by Martynas
The facebook chat doesn't work... Simple as that :)

You got the page link. Try using the chat. It doesnt send the messages... When i try to send a message it says: There was a temporary error, please try again....

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4 years 4 months ago #37789 by Martynas
Okay.... so i fixed it myself.... The link in your tutorial for the access token generation is bad... It generated wrong User ID and that's why the module wasen't working. Please fix this, its kinda anoying :)

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4 years 4 months ago #37790 by Martynas
And now the mobile version doesnt work.... When you press start the conversation it just redirects to download messenger even if it is already installed...

Please help...

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4 years 4 months ago #37795 by HienHC
Hi
Sorry for the late reply, we have weekends
Thanks for your feedback
I will check the problem for you right now
Thanks

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