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4 years 3 months ago #37726 by Bo jangles
JUX IG feed was created by Bo jangles
Hi Support, I recently purchased your JUX IG feed which works fine on Chrome and Safari. For some reason, on Firefox 72.0.1 it does not load. Is this a normal behaviour or is there a fix for this ? or is this just firefox being weird ?
Thanks to advise.

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4 years 3 months ago #37734 by HienHC
Replied by HienHC on topic JUX IG feed
Hello
Sorry for the late reply, we have 1 weekend
Thank you for responding to us
You update to firefox the latest version or you can check again.
Thanks

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4 years 3 months ago #37737 by Bo jangles
Replied by Bo jangles on topic JUX IG feed
Hi support, it is up to date. See image below
i.ibb.co/VgrscHB/Screenshot-2020-01-13-at-10-46-12.png

Sorry I cannot upload an image on your forum the pop up box does not load. Cheers.

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4 years 3 months ago #37739 by HienHC
Replied by HienHC on topic JUX IG feed
Hi
Thank you for feedback us
You can provide information login back-end and I will check and fix the problem for you
Thanks

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4 years 1 month ago #38097 by Bo jangles
Replied by Bo jangles on topic JUX IG feed
Hi Support, apologies for the delay. How can I send the site details ?
Thanking you

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4 years 1 month ago #38100 by HienHC
Replied by HienHC on topic JUX IG feed
Hi
You provide the back-end login information to the form. prnt.sc/r6oxv4
I will check and fix it for you.
thanks

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4 years 1 month ago #38104 by Bo jangles
Replied by Bo jangles on topic JUX IG feed
Hi Support,

Site details added. Thanking you!!

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4 years 1 month ago #38105 by HienHC
Replied by HienHC on topic JUX IG feed
Hi
so sorry. I see it running normally. You can check it again
thanks

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4 years 1 month ago #38107 by Bo jangles
Replied by Bo jangles on topic JUX IG feed
Hi SUpport, on Firefox no. If you check on the homepage under the 3 content blocks (co-working, co-learning, co-events) there is a long space. THis is where it should appear. On Firefox no. In this gap it's there in Chrome and Safari. Thank you!

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4 years 1 month ago #38109 by Bo jangles
Replied by Bo jangles on topic JUX IG feed
Hi Support, images attached for your understanding.

Firefox
i.ibb.co/L9VN6Yr/FF.png

Chrome / Safari
i.ibb.co/VQs25XK/chome-safari.png

THank you!

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