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exclamation-circle Mega Menu Module Breaks the site

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1 year 4 months ago #40583 by Francisco José Ariza Padilla
When activating the Mega Menu Module the site returns Error 500, the module requests too much memory.

Here is the message on the logs when trying to load the site:

mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 32768 bytes) in /censured_dir/modules/mod_jux_megamenu/includes/css.php on line 322


Doesn´t matter how much memory is available the error is the same.

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1 year 4 months ago #40585 by HaiND
Hi
You can provide information login back-end
I will check it for you
Thanks

Best Regards
--HaiND--

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1 year 4 months ago #40586 by Francisco José Ariza Padilla
Are you asking the login information for Joomla or login information for the web server?

If it's the second I can't give you access for security reasons.

Are there other actions or checks I can do to detect the error?

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1 year 4 months ago #40589 by HaiND
HI
I think it's the PHP version and not my product error
You can do some of the following:

www.google.com/search?q=Allowed+memory+s...ceid=chrome&ie=UTF-8

Hope it will help you
Thanks

Best Regards
--HaiND--

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1 year 4 months ago #40593 by Francisco José Ariza Padilla
Greetings,

I have upgraded the php as you suggested and the Plugins now works with all but 1 menu. I have added admin access to Joomla, I don´t know if you can check what could be the error. The logs errors are the same as before.

Thank you for the quick replies.


This message contains confidential information

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1 year 4 months ago #40597 by HaiND
Hi
I don't have super admin rights so I can't turn on debug and can't check the code
Thanks

Best Regards
--HaiND--

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1 year 4 months ago #40599 by Francisco José Ariza Padilla
Greetings,

I have changed your permits, you should be able to access as Super User now.

Thank you.

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1 year 4 months ago #40606 by HaiND
Hi
I check and see in menu item "Severice" , you select menu JUX Mega Menu
prnt.sc/1fyro8e
I remove it and now module work fine
Pleas check again
Thanks

Best Regards
--HaiND--

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1 year 4 months ago #40610 by Francisco José Ariza Padilla
Greetings,

I have checked and it's working now.

Do I have to close the Topic?

Thank you.

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1 year 4 months ago #40611 by HaiND
Hi
If still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

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