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exclamation-circle Purchase error

6 years 4 months ago #19463 by Gabor Nemes
Purchase error was created by Gabor Nemes

I bought this extension, but i can't download it.
Transaction ID: 0TJ16962UR4562911

Please make this purchase downloadable for me.

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6 years 4 months ago #19464 by HaiND
Replied by HaiND on topic Purchase error
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam, so most of our staff members will have ONE WEEK OFF from 12th February to 19th February 2018.
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
On this occasion, we send you a lucky gift – DISCOUNT 30% on Every Membership Package with Coupon Code is: TET2018 as our gratitude and a wish for Health, Luck, and Prosperity
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!

Best Regards
The following user(s) said Thank You: Gabor Nemes

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