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exclamation-circle very slow

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1 year 10 months ago - 1 year 10 months ago #41158 by francisco gadea
very slow was created by francisco gadea
1) Takes for ever to display, over 01:01.91 minutes to display, no to mention the CPU resources.
2) it si not displaying all the data. we have over 7000 items on Carazo but it only display 5 and no more.

We are a news site and yes, we have a large site but this should not be a problem.
it is not as expected.



can you fix it?
Last edit: 1 year 10 months ago by francisco gadea.

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1 year 10 months ago #41161 by Jackie
Replied by Jackie on topic very slow
Hello.
Thank you for contacting us.
Please give us your site admin and FTP account. We can help you debug and fix that issue.
Thanks.

Best regards.
Jackie Nguyen.

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1 year 10 months ago #41165 by francisco gadea
Replied by francisco gadea on topic very slow
We are using a VPS and I use WinSCP, I don't have a FTP set up

thank

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1 year 10 months ago #41166 by francisco gadea
Replied by francisco gadea on topic very slow
The system can only see "First load items", 31 in my case, when I use the filter it work on those 31 items, does no load any more. If I use the filter in one of the categories, it should display 31 items of that category but is not the case, only display very few from the first load.

Now when you load "Loadmore Items" items, 5 in my case it take them from the first load, and duplicate the information on the screen.

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1 year 10 months ago #41175 by Jackie
Replied by Jackie on topic very slow
Hi again.
Sorry for the late response.
I can't access to your site, maybe you have change the link. Please give us that info to access your back-end again. We will help you check it again.
Thanks.

Best regards.
Jackie Nguyen.

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