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file One Template - Quickstart Install

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6 years 4 months ago #13771 by Rob Burgess
Hi, I have a standard membership which I believe comes with one professional Quickstart install. Would it be possible to use this for the One Template. I have tried installing via Template but not having a lot of joy.

To professionaly install can you clarify what hosting/ftp details you would need from me?

Thanks

Rob

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6 years 4 months ago #13793 by Huyen Tran
Hi Rob.
Thank you for using our product.
I'm sorry. can you not install quickstart for one template?

Best Regards,
Huyen Tran

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6 years 4 months ago #13802 by Rob Burgess
Hi Huyen,

I've tried a couple of times but with no joy, bears no resemblance to the template as shown and I've spent too much time already on this.

What details do you need from me to perform the quickstart?

Rob

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6 years 4 months ago #13865 by Huyen Tran
Hi Rob.
I'm sorry for reply late.
You can install quickstart and give me link your site and your backend.
I will check and config your site look like my demo.

Best Regards,
Huyen Tran

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