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[SOLVED] Tags creation failed
[SOLVED] Tags creation failed
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7 years 11 months ago - 7 years 11 months ago #17953
by QUESNE
Hi,
i've just bought Portfolio Pro and i have a problem while trying to add a tags in the Tags Manager.
When i choose "New", the Tags Manager : Add a news tag appears but nothing works on this page even if i enter a word in Name field.
Any idea ?
(I use Joomla 3.7.5 on PHP 5.6.8 and Template Joomspirit_123, French language).
Thanks in advance.
Last edit: 7 years 11 months ago by
QUESNE .
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7 years 11 months ago #17956
by HaiND
Hi QUESNE
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail:
haind@vietbrain.com
I will check it for you soon
Thanks
Best Regards
--HaiND--
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7 years 11 months ago #17963
by HaiND
Hi
Thank you for feedback us
I checked and still see the tag can be created normally, no problem
prnt.sc/gkwag7
The tag only functions when creating an item, adding a tag like the one in the joomla article
prnt.sc/gkwb17
or if I do not understand your problem, You can describe the problem in more detail or send me one image of the problem
Thanks
Best Regards
--HaiND--
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7 years 11 months ago #17968
by QUESNE
Thank you very much
My problem is solved.
It was my web browser
With Edge, the tags manager didn't work. It's ok with Chrome.
Thks for your time
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7 years 11 months ago #17969
by HaiND
Hi QUESNE
Thank you for feedback us
If still having problems, please contact us, pleased to assist you
Thanks
Best Regards
--HaiND--
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[SOLVED] Tags creation failed
Time to create page: 0.496 seconds